Businesses must identify and stay prepared for potential threats by strengthening their third-party risk management framework. In this endeavor, they must leverage AI to predict risks before they can cause disruption. Businesses must also invest in high-quality data to get the desired results with AI technology. Artificial intelligence (AI) is no longer a luxury in […]
Even the world’s largest companies can fall victim to vendor fraud – and it often starts with nothing more than a convincing invoice or disguise. A Lithuanian man stole millions from Google and Facebook by posing as an employee of a well-known computer hardware vendor the companies worked with. He registered a company with the […]
Companies are betting on AI to deal with inflation and trade issues, but many are running into the same roadblocks: insufficient talent, tight budgets, and bad data. That’s the main takeaway from RELEX Solutions’ new report, State of Supply Chain 2025: Balancing Inflation, Investment & Innovation. What’s Related The report surveyed over 500 retail, CPG, […]
What will be driving freight in 2025? According to Keith Prather of Armada Corporate Intelligence, the freight landscape is being shaped by a complex mix of tariff concerns, smarter inventory planning, and steady retail demand. In a recent Logistics Management Podcast with Jeff Berman, Prather outlined five critical trends that every shipper should be monitoring: […]
Shipping freight efficiently is critical for businesses managing logistics and supply chains. When it comes to moving goods by truck, companies typically choose between less-than-truckload (LTL) and full-truckload (FTL) shipping. Each option has advantages depending on the shipment size, cost considerations, and delivery speed. Understanding the differences can help businesses optimize their shipping strategy and […]
Contact centers have traditionally been all about customer service- handling support calls, managing inquiries, and resolving issues. But that’s changing. More and more often, organizations are using AI-powered contact centers for internal operations, from IT help desks and case management to coordinating field teams and streamlining workflows. Instead of juggling multiple communication tools and manual […]
The cold storage industry is at a turning point, according to a new report from Colliers. Most facilities in the U.S. are nearly 40 years old, and demand is rising for newer, more efficient buildings. Stricter food safety rules, energy concerns, and warehouse automation are pushing developers to rethink how and where they build. But […]
AI is now a fundamental part of business operations, making processes more efficient and allowing teams to focus on higher-value work. With Microsoft’s Power Platform Wave 1 2025 updates, AI is becoming more embedded and even more intelligent. The new features introduce Copilot Studio agents for AI-powered interactions, Plan Designer for guided app creation, and […]
The integration of AI into customer relationship management (CRM) systems is reshaping business productivity tools. A new major arc in this ongoing transformation could be Microsoft Copilot Agents- autonomous AI assistants that Microsoft is hoping will provide a more concrete ROI on AI investment, a number that has been difficult for organizations to quantify until […]
Tariffs are back, and this time the impact could be bigger than expected. Craig Reed, SVP of Global Trade at Avalara, says companies are confused, reactive, and unprepared for what’s coming next. In this Q&A, he shares what he’s hearing from global businesses, why the de minimis rule is being misunderstood, and what ripple effects […]
