Warehouse operations are more complex than ever. Accurately measuring labor performance can be challenging due to the combination of workforce variability, automation, and constantly shifting demands. For a major U.S. distributor of plumbing supplies, fragmented data and inconsistent metrics made it hard to manage performance at scale.

By working with Easy Metrics, the company brought order to the chaos. They unified their labor data, accounted for operational complexity, and turned insights into daily action. The result was a new performance culture grounded in accuracy, fairness, and clear ROI.

A senior engineering manager at the company and Dan Keto, President & CTO of Easy Metrics, reflected on how they worked together to bring more visibility and control to the team. Download this playbook to see how they broke down the process step by step.